How to Check if an Online Store Is a Scam: A 6-Step Verification

Quick Answer

Question: How do I check whether an unfamiliar online store is a scam before I buy?

Short answer: Run six quick checks. Search the store name with "scam" and "reviews," check how old the domain is (a days-old site selling luxury goods cheap is a red flag), reverse-image-search the product photos (copies across many sites are a warning), confirm real contact and company info, read the return and refund policy, and check the payment options (card or PayPal good; wire, crypto, or gift-card-only is a red flag). Pay by card or PayPal so you can dispute the charge if you're wrong.

TL;DR: You don't have to investigate a company — you just gather a few signals in about five minutes. If several checks fail, or the price is too good to be true, don't buy. If you already did, dispute the charge and report it.

Key Takeaways

• Search first: the store's name plus "scam" or "reviews" surfaces independent chatter — or a suspicious lack of any footprint.
• Domain age is one of the most telling signals: brand-new sites with big claims deserve caution.
• Reverse image search exposes stolen or stock product photos reused across scam sites.
• Real contact info + a clear return policy are green flags; their absence is a red one.
• How you pay is your safety net: card and PayPal come with dispute rights.

The 6-step check

1. Search the store's name (with "scam" and "reviews")

Look for mentions *away from the store's own site* — forum posts, complaints, coverage. A legitimate shop usually has some footprint. A total blank, or a wall of complaints, both tell you something.

2. Check how old the domain is

A site registered days or weeks ago, selling premium products at a steep discount, is a classic scam pattern. You can look up a domain's registration date with a public WHOIS / ICANN lookup. New isn't automatically bad, but new + too-good-to-be-true is a strong warning.

3. Reverse-image-search the product photos

Save a product image and run it through a reverse image search (Google Images or a service like TinEye). If the same photo appears on dozens of unrelated shops, it's likely a stock or stolen image — common on scam storefronts.

4. Confirm real contact and company info

Can you find a company name, a working contact route, and ideally an address? Send one pre-sale question and see if a human answers clearly, without pushing you to buy.

5. Read the return, refund, and shipping policy

Legitimate stores explain how returns and refunds work and when items ship. Missing, vague, or self-contradictory policies are a red flag — you have no recourse if something goes wrong.

6. Check the payment options

A store that only accepts wire transfer, crypto, Zelle, or gift cards and won't take a normal card is a serious warning; the FTC lists these hard-to-reverse methods as classic scam signals. Paying by card or PayPal gives you a way to dispute the charge.

From red flags to evidence: five things a store should tell you in writing

The six checks above are signals — some strong, some soft. There is also a more concrete question you can ask of any store you are considering: does it tell you, in writing, the specific things that matter most before you hand over a card number and a home address?

Falmori's Disclosure Score checks exactly these five disclosures on each retailer's own public pages — not reviews, not rumors:

• 1. Material info. Does the product page name what the item is made of, such as silicone or ABS? A store that lists the material is giving you something checkable. One that only says "body-safe" without naming anything is telling you less.
• 2. Discreet shipping. Is there a clear description of what the outer package looks like and whether it shows the brand name or contents? "Discreet shipping" as a slogan is not the same as a specific description of the box and label.
• 3. Billing descriptor. Does the store publish the exact name that will appear on your card or bank statement? Most stores promise "discreet billing" in marketing copy; far fewer name the actual text — like a company name or abbreviation — that shows up on your statement.
• 4. Return policy. Is the return policy public, and does it explain any exceptions for opened or intimate items? A store that clearly states "we don't accept returns on opened items, only manufacturer defects" is being transparent, even though the policy is strict.
• 5. Privacy policy. Is there a privacy policy that explains what data the store collects and how it is used?

Full marks on this checklist does not mean the store is a good one. A store that discloses all five is willing to put specifics in writing where you can check them — a real transparency signal, but not a quality judgment and not a recommendation. A store can be completely open about its billing name and still sell products you do not like; and a store can be vague about everything while still shipping a fine product. Disclosure only tells you whether the store made the information findable.

To check these yourself, start with the store's product pages, shipping and help or FAQ pages, returns page, and privacy policy. Search the site for `material`, `shipping`, `billing`, `returns`, and `privacy`. If one of the five is missing, or only appears as vague marketing language, that is the specific gap to weigh before you buy.

For a head start, see which 18 stores publicly disclose what. Falmori already checked each of these five disclosures across 18 U.S. intimacy retailers, with a direct link to every source page and a "last verified" date for each entry.

What we could not verify: the Disclosure Score reviews public policy text, not actual orders or shipments. A store can publish a policy and then fail to honor it, or change it the day after we checked. Disclosure is evidence of transparency, not a guarantee of how your order will actually be handled.

Don't over-trust two things

• The padlock (HTTPS): it only means the connection is encrypted. The FTC is clear it does not prove a site is legitimate — scam sites have it too.
• Five-star reviews: ratings can be faked or incentivized. Read reviews for specific details, and weigh them against the checks above.

If it fails the checks

• Don't buy — waiting or choosing another store is a reasonable next step.
• If you already bought: dispute the charge with your card or PayPal, report it at ReportFraud.ftc.gov, and keep your records. More on this in is an online store legit?

*Falmori publishes general consumer information for adults. This evaluates information and public signals; it is not legal or financial advice and does not certify or rank stores.*

Related

• Is an online store legit? Red flags and green flags — the overview this checklist supports.
• How discreet packaging and billing actually work — once you trust the store, keeping the order private.
• How to spot fake reviews before you trust a store — the review section is often the first thing a fake store fakes.
• How to get your money back after an online scam — what to do if the charge already went through.

Frequently Asked Questions

How do I check if an online store is a scam?

Search the store name with "scam" and "reviews," check how old the domain is, reverse-image-search the product photos, confirm real contact info and a clear return policy, and check the payment options. Card or PayPal payment gives you a way to dispute the charge if it turns out to be fraudulent.

How do I reverse image search a product photo?

Save the image, then upload it to Google Images or a reverse-image service like TinEye. If the same photo shows up on many unrelated stores, it's likely a stock or stolen image, which is common on scam sites.

How can I check how old a website is?

Use a public WHOIS or ICANN domain lookup to see the registration date. A very new domain paired with big discounts or luxury claims is a common scam pattern, though a new domain alone isn't proof of anything.

Does the padlock (HTTPS) mean a store is safe?

No. HTTPS only means the connection is encrypted. The FTC states it does not establish that a site is legitimate. Treat it as one basic signal, not a full check.

What's the safest way to pay in case a store is a scam?

Pay by credit card or PayPal, which come with dispute rights. Be cautious if a store only accepts wire transfer, crypto, Zelle, or gift cards, which are difficult to reverse.

Sources and editorial note

• Federal Trade Commission: How to Avoid a Scam — untraceable payment methods and pressure tactics as scam signals.
• Federal Trade Commission: Online Shopping — seller/product checks, policies, records, and reviews.
• Federal Trade Commission: Report Fraud — where to report a suspected scam.
• ICANN Lookup — public domain registration (WHOIS) information.

*Last reviewed: draft, 2026-07-23 (Revision 1, pending fact-check and owner review). Not published; do not add to the production content directory until authorized.*